Is it possible for the driver to pick me up from the hotel?
Yes, if your hotel is located within the Old Town or Kazimierz district area. If You have any doubts whether we are able to pick You up from Your hotel, write to us or call us. Pick up from any location within the Old Town or Kazimierz are is completely free of charge.
What language version of audio guides do you offer?
If You sightsee with our company we offer the following audio guide language versions: Polish, English, German, French, Portuguese, Spanish, Italian, Hungarian, Russian, Japanese, Dutch, Swedish, Finnish, Danish, Czeh, Slovak, Ukrainian, Lithuanian, Greek, Romanian, Croatian, Serbian, Chinese, Korean and Turkish
Can I order a trip in two language versions simultaneously?
Yes. Upon the prior order it is possible to organise a trip with two language versions within the same vehicle. In the occurrence of such case, the portion of participants listens to the recording from speakers mounted upon the vehicle whereas others are wearing headphones. Not all configurations all possible therefore please contact us for detail before placement of the particular order. In the case of larger multi-language groups each language groups rides within a separate vehicles with the correct language version being played.
I have a large group, may I use your services?
Yes. We service up to 200 individuals. We possess largest in Cracow vehicle park, therefore we offer the guarantee of coping with even largest orders. We have been present upon the market since 2001, therefore you can rely on our experience.
If I order a trip will I be able to ride with other individuals?
No. All trips are individually served, which means that if You book a trip you will not ride with any strangers but only people from within your group.
Can I drive?
No. Only our drivers can drive our vehicles.
Can I receive a VAT invoice?
Yes, Our company is a VAT tax payer, therefore ordering a service with us you save the equivalent of the VAT tax.
Are your vehicle protected against rain?
Yes. All our vehicles are equipped with screens protecting against rain and wind.
How many persons can go in one vehicle?
We possess various types of vehicles, generally these are vehicles which fit 5, 7 or 13 passengers. We constantly modernise our vehicle park, therefore we will offer new vehicle models soon.